Total Wireless has announced an expanded partnership with Western Union, bringing a suite of financial services to its retail footprint nationwide. Starting today, select stores will offer Western Union's money transfer, bill pay, and money order services, with a rollout to additional locations continuing through the end of 2026.
The move builds on Total Wireless's June launch as the first U.S. wireless carrier to offer monthly fee-free money transfers as part of its premium plans. Eligible customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans will continue to receive one fee-free Western Union money transfer each month, redeemable via Western Union's website, mobile app, or participating Total Wireless stores.
David Kim, President of Verizon Value, which oversees Total Wireless, emphasized the community impact. "Our stores are gathering places in the communities we serve," he said. "By adding Western Union to the retail experience, we're expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That's what it means to put community first."
The expanded services are available to all customers at standard Western Union rates, not just Total Wireless plan holders. This means anyone walking into a participating store can send money to one of 200+ countries and territories, pay bills, or purchase money orders. The service leverages Western Union's global network of more than 360,000 payout locations worldwide.
Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union, highlighted the convenience factor. "Millions of customers rely on Western Union to move money across borders with speed and confidence," he said. "By bringing our services to Total Wireless stores, we're meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work."
The partnership reflects a broader trend of non-traditional retailers offering financial services, particularly in underserved areas where traditional banking options may be limited. Total Wireless, which operates 2,000 exclusive stores across the country, is positioning itself as a one-stop shop for connectivity and financial needs.
For more information, customers can visit a local Total Wireless store or check details online at Total Wireless's Western Union page.
The fee-free transfer benefit is valid once per month for eligible plan customers and applies only to the Western Union transfer fee. Exchange rates and applicable taxes or surcharges still apply. Money transfer, bill pay, and money order services are available to all customers at standard Western Union rates.
This expansion is part of Total Wireless's broader mission to offer more value beyond connectivity, building on its "Total Spark" program that supports local nonprofits and its commitment to affordable, no-contract wireless service on Verizon's 5G network.
